Rail Transportation System Complaints
Customers seeking to file a complaint
50 Union Avenue
New Haven, CT
06519
Complaints about all aspects of Shore Line East service are taken by telephone and email. Complaints are forwarded to the Connecticut Department of Transportation rail operations division.
Agency information
Name:
SHORE LINE EAST COMMUTER RAIL
Numbers:
877-287-4337
Working Hours
Recorded information available 24/7
Fee Structure:
No fee
Application Process
To submit a complaint, call or visit the website