Winter Protection/Winter Moratorium
Electric Division account must be in the name of the person who is applying;<br>Eligible households: (any ONE of the following situations)<br>· Customers who lack the resources to pay the bill and who receive city, state or federal financial assistance.<br>· Customers whose sole source of income is Social Security, Veterans Administration, OR Unemployment Comp.<br>· Customers who are head of household and unemployed if the household income during the preceding 12 months was less that 300% FPL (children's income is not counted, nor is the income of anyone in the house who has been there less than 6 months.)<br>· Customers who are seriously ill or who have a household member who is seriously ill<br>· Customers whose income is below 125% FPL<br>· Customers whose circumstances threaten deprivation of food and necessities of life if payment of a delinquent bill is required. (For example, someone whose money was stolen.)<br>· Some companies will code customer hardship if they receive any energy assistance payment (private or public).
100 John Street
Wallingford, CT
06492
WINTER MORATORIUM:Eligible households (financial hardship) are protected against heat AND non-heat source shut offs between 11/1 and 5/1. This protection is guaranteed for all eligible electric customers by Connecticut Statute and cannot be denied, regardless of shut offs, nonpayment, or any other reason. There is no minimum amount that must be paid before a household will be turned back on at the beginning of the moratorium period.YEAR ROUND PROTECTIONNOTE: Gas and electric utilities CANNOT EVER BE SHUT OFF (summer or winter) if lack of the utility creates a life-threatening situation.
Agency information
Name:
WALLINGFORD, TOWN OF
Numbers:
203-294-2070
Working Hours
Customer Service: M-F: 8:30am-5pm
Fee Structure:
No fee
Application Process
Households must apply EVERY year for winter protection; If applying for energy assistance, customer can complete the necessary paperwork at that time; Or call Customer Service and Collections for instructions on how to apply.